Privacy Policy

Tradescroft (“we”, “us”), operated by [LEGAL ENTITY NAME], provides a platform where contractors claim and manage their business listing and receive customer leads. This Privacy Policy explains what information we collect from contractors, how we use it, and the choices you have. (How we handle homeowner information is described on each directory site, such as findsepticcontractors.com.)

1. Information we collect

Account information. We collect the mobile phone number you use to sign in and verify your identity, and the one-time codes sent to it.

Listing information. The business details you provide or confirm, such as business name, address, contact details, services, service areas, hours, and media.

Lead activity. The customer requests routed to you and the messages you exchange through the Service.

Technical information. Information collected automatically when you use the dashboard, such as IP address, device and browser type, and usage, including through cookies used to keep you signed in.

2. How we use your information

We use your information to authenticate you and secure your account, to operate and display your listing, to route and deliver leads and to send you notifications by email and (if you opt in) SMS, to process payments for paid placements, to operate and improve the Service, and to comply with the law.

3. How we share your information

With homeowners. Your public listing details are shown on our directory sites, and when a homeowner contacts you we share your responses with them so you can communicate.

With service providers. We share information with vendors who help us run the Service, such as our authentication and SMS provider, our payment processor, and our hosting, database, and email providers, only so they can perform those services for us.

For legal reasons. We may disclose information if required by law or to protect our rights, users, or the public.

We do not sell your personal information.

4. Text messaging (SMS)

If you opt in, we send SMS notifications about your leads (for example, a new lead or a response reminder). Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.

We do not share or sell your mobile phone number or your SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. Your mobile opt-in is used only to send you the lead notifications described above. Phone numbers collected for SMS are not shared with third parties for marketing under any circumstances.

5. Cookies

We use cookies and similar technologies to keep you signed in, operate the dashboard, and understand usage. You can control cookies through your browser settings, though some features may not work without them.

6. Data retention

We keep your information for as long as your account is active and as needed to provide the Service and for legitimate business or legal purposes, then delete or de-identify it.

7. Your rights and choices

Depending on where you live, you may have the right to access, correct, or delete your personal information. You can opt out of SMS at any time by replying STOP. To make a request, contact us using the details below. [Add jurisdiction-specific rights, e.g. CCPA for California and CASL for Canada, after review.]

8. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above.

10. Contact

Questions about this policy or your information? Email [SUPPORT EMAIL].